# Frequently Asked Questions

We have a list of things we get asked a lot!

##### What is Container Door and How Does It Work?

##### What is the Estimated Dispatch Date?

##### How Can Container Door Prices Be So Cheap?

##### How Does Your “Time Pay” Layby Work?

##### How Do You Choose and Source Your Products?

##### What If I Don’t See Exactly What I Want?

##### What If Something Goes Wrong?

##### What if I Need Help With Assembly?

##### Do You Offer Afterpay?

##### Online EFTPOS F.A.Q.s

##### I’ve Placed My Order - When Do I Get Charged?

##### What If My Credit Card Payment Fails?

##### Do You Guarantee Your Products?

##### I Missed Out On A Deal. Can You Add My Order After It Has Closed?

##### The Deal I Had Pre-Ordered Didn’t Go Ahead. Now What?

##### I’m Having Trouble Creating An Account or Logging In.

##### I Signed Up Using Facebook But Have Now Deleted My Facebook Profile.

##### My Email Address Has Changed – What Do I Do?

##### How Do I Find Out Where My Order Is At?

##### I Have Moved House. What Do I Do?

##### What Should I Know About Pick-Ups and Deliveries?

##### How Do I Find Out The Delivery Price?

##### Do You Ship To Rural Addresses?