Frequently Asked Questions

We have a list of things we get asked a lot!

What is Container Door and How Does It Work?

What is the Estimated Dispatch Date?

How Can Container Door Prices Be So Cheap?

How Does Your “Time Pay” Layby Work?

How Do You Choose and Source Your Products?

What If I Don’t See Exactly What I Want?

What If Something Goes Wrong?

What if I Need Help With Assembly?

Do You Offer Afterpay?

Online EFTPOS F.A.Q.s

I’ve Placed My Order - When Do I Get Charged?

What If My Credit Card Payment Fails?

Do You Guarantee Your Products?

I Missed Out On A Deal. Can You Add My Order After It Has Closed?

The Deal I Had Pre-Ordered Didn’t Go Ahead. Now What?

I’m Having Trouble Creating An Account or Logging In.

I Signed Up Using Facebook But Have Now Deleted My Facebook Profile.

My Email Address Has Changed – What Do I Do?

How Do I Find Out Where My Order Is At?

I Have Moved House. What Do I Do?

What Should I Know About Pick-Ups and Deliveries?

How Do I Find Out The Delivery Price?

Do You Ship To Rural Addresses?